You must add your mobile phone to your Twitter profile before creating an application

[andypiper]

Hi everyone - apologies for this issue - I’ve just posted an update on the Announcements forum.

[Golf_Helfer]

i have the same problem !
the mobile-number is save

Error
You must add your mobile phone to your Twitter profile before creating an application. Please read https://support.twitter.com/articles/110250-adding-your-mobile-number-to-your-account-via-web for more information.

need help! thanks

[andypiper]

As explained in the other post I linked to - if your number is saved on your account, you’re likely hitting a slow replication / caching issue on our side. Please try again later and hopefully this will be cleared up.

[Golf_Helfer]

i add the number over the weekend
and i use other browser, pc´s and other ip

can u look in my account? thanks for the fast replay!

… edit:
i add the mobile-number again!

can i use two TW Account with one mobile-number?

[andypiper]

If you are adding a number to different accounts, then each time you make a change there will be a delay before you can create an app while this latency issue is happening.

[Golf_Helfer]

i add a new number, how long do I have to wait, for the new app ?

You must add your mobile phone to your Twitter profile before creating an application. Please read https://support.twitter.com/articles/110250-adding-your-mobile-number-to-your-account-via-web for more information.

[andypiper]

I cannot say for certain - “a few minutes” or “a bit longer”. Grab a cup of coffee! We will continue investigating this issue to resolve it.

[pablogiralt]

I´ve been waiting for 5 hours now and the problem persists. As other users have stated, i don´t understand why validating a phone number is necessary to create an app.

[mustafameisa]

If it helps, here’s my experience: I added my phone number and pretty much implemented every trick you guys suggested on this thread and it didn’t work. I contacted Twitter, told them about this thread and how many were having issues due to the phone number, and over the weekend, they were able to get back to me with the following email

Hello,

We’re aware of an issue that occurs for users who have added a phone number immediately prior to attempting to create a new key. While we work to resolve, you should be able to create a new key after waiting 5-10 minutes. Please reply to this ticket if you continue to experience the error and we will respond as soon as possible.
Regards,
Twitter Platform Operations

And now I can create an app and in fact just did. I’m really impressed sith Twitter customer service (many other firms don’t even bother to get back to you) and hope that the issue is resolved for others as well. If not, try waiting a day or two.

[madenza_mail]

Lucky you. I have been waiting 5 days and still can’t get an APP created. I am really not that impressed with Twitter myself, and despite the forum manager deleting posts that says anything negative the truth has to be mentioned as well.

A BILLION dollar company that can’t fix core API access in five days is NOT impressive.

Delete again, no worries

[Golf_Helfer]

I can not even understand… i wait 4 days…

[YoGermee]

I’m still having this same issue, which I first ran into at about 8:30AM PST. Would love any work-around, as I’m trying to create an app, have added my phone number, and after about 5.5 - 6 hours, still no dice.

[mustafameisa]

Perhaps you must wait a few days after doing the whole “login from mobile device” trick suggested by @UAlanbari. I myself was also quite desperate because I have an important research paper due soon so I literally tried everything I could before waiting a few days.

[Golf_Helfer]

mhhh the cup of coffee is empty

[andypiper]

@Golf_Helfer can you confirm you have associated a phone number to your profile?

• if not, please go ahead and do so; and then wait before creating an app.
• if so, and this is still not working, please open a ticket using the last option at http://support.twitter.com/forms/platform (reply again to any automated response) and our team will work with you as quickly as we can to assist.

[andypiper]

Sorry about this. If you are still having an issue, please use the last option on our Platform policy support forms and the team will help as soon as they can process the ticket.

[aliparr]

@madenza_mail - We apologize for the delay in having a fix for the issue affecting you. As has been previously mentioned, we are aware of the issue and are actively working on a solution.
I would remind you, however, that this is a place for civil discourse regarding Twitter’s platform and technologies. We will not tolerate abusive or disruptive behavior and reserve the right moderate the forum in order to maintain its utility for the community at large.
We understand when these issues arise they cause disruption and frustration, but we ask that you respect our community guidelines regarding conversation on this forum.
We aim to have an update to the aforementioned issue as soon as possible. Please hang tight.

[dineshlandge101]

I have same error
You must add your mobile phone to your Twitter profile before creating an application. Please read https://support.twitter.com/articles/110250-adding-your-mobile-number-to-your-account-via-web for more information.

[Golf_Helfer]

@andypiper
Hi, jep i confirm the phone-number!
and yes i open a new ticket
but i waiting few days

[andypiper]

You may need to wait for a number of hours after adding the number.