Will this automation get my brand account suspended?

automation

#1

We’re hoping to use an automation feature in Zapier to auto-reply to people who have engaged with our @ handle and new campaign hashtag. Having read the automation rules it suggests I need to get this approved, so I’m a bit wary this will get our account suspended. Does anyone have any experience of doing this, and what was the result?

In the automation guide when I follow the link to contact them, it takes me to Twitter marketing which provides no details to contact anyone anywhere, so some help would be great!


#2

This is not really something that we would suggest you do, since our antispam systems are likely to suspend the application.

I assume that you followed the link in the section about brand auto-response campaigns? The assumption there is that you have an existing relationship with Twitter as a business advertiser and therefore would have an account manager or partner manager that you could work with.


#3

Hey Andy,

Thanks for your reply, really appreciate it. Makes sense based on what’s in
the rules so I thought it best to check. I can quietly shelve this one :+1:

Mike