Why there are two accounts with same name


#1

Why there are two accounts with same name “Hottolink_AG”?

$ twurl -H "https://ads-api.twitter.com" "/2/accounts/" | jq .
{
  "request": {
    "params": {}
  },
  "next_cursor": null,
  "data": [
    {
      "name": "Hottolink_AG",
      "business_name": null,
      "timezone": "Asia/Tokyo",
      "timezone_switch_at": "2017-06-04T15:00:00Z",
      "id": "18ce54iditw",
      "created_at": "2017-06-06T02:17:16Z",
      "salt": "3408355320636d048cb33822177d3b70",
      "updated_at": "2017-11-13T11:20:14Z",
      "business_id": null,
      "approval_status": "ACCEPTED",
      "deleted": false
    },
    {
      "name": "BuzzSpreader_PR - Hotto Link Inc.",
      "business_name": null,
      "timezone": "Asia/Tokyo",
      "timezone_switch_at": "2013-05-21T15:00:00Z",
      "id": "18ce54ikttl",
      "created_at": "2017-06-16T09:31:49Z",
      "salt": "4a69c4790c559afcfe24eee810a01260",
      "updated_at": "2017-11-09T02:40:51Z",
      "business_id": null,
      "approval_status": "ACCEPTED",
      "deleted": false
    },
    {
      "name": "Hottolink_AG",
      "business_name": null,
      "timezone": "America/Los_Angeles",
      "timezone_switch_at": null,
      "id": "18ce54kb0rt",
      "created_at": "2017-09-07T06:46:53Z",
      "salt": "2561db853ba39b0cba741dbfa9160a35",
      "updated_at": "2017-09-07T06:46:53Z",
      "business_id": null,
      "approval_status": "ACCEPTED",
      "deleted": false
    },
    {
      "name": "chateraise_jp - Hotto Link Inc.",
      "business_name": null,
      "timezone": "Asia/Tokyo",
      "timezone_switch_at": "2013-05-21T15:00:00Z",
      "id": "18ce54kbooj",
      "created_at": "2017-09-08T04:19:06Z",
      "salt": "b942b96b861bf11488a032f143dbaeaf",
      "updated_at": "2017-11-08T03:11:37Z",
      "business_id": null,
      "approval_status": "ACCEPTED",
      "deleted": false
    },
    {
      "name": "rigaos_official - Hotto Link Inc.",
      "business_name": null,
      "timezone": "Asia/Tokyo",
      "timezone_switch_at": "2013-05-21T15:00:00Z",
      "id": "18ce54kl5v6",
      "created_at": "2017-09-21T01:36:55Z",
      "salt": "caccd49cefe32019e9d6506ec349c00a",
      "updated_at": "2017-11-13T06:37:44Z",
      "business_id": null,
      "approval_status": "ACCEPTED",
      "deleted": false
    },
    {
      "name": "生美活_JG公式アカウント",
      "business_name": null,
      "timezone": "Asia/Tokyo",
      "timezone_switch_at": "2017-09-19T15:00:00Z",
      "id": "18ce54klb91",
      "created_at": "2017-09-21T06:48:12Z",
      "salt": "babb8b3c844117b0828d541265bcb3ef",
      "updated_at": "2017-09-22T05:00:30Z",
      "business_id": null,
      "approval_status": "ACCEPTED",
      "deleted": false
    },
    {
      "name": "JG_namabikatsu - Hotto Link Inc.",
      "business_name": null,
      "timezone": "Asia/Tokyo",
      "timezone_switch_at": "2013-05-21T15:00:00Z",
      "id": "18ce54klb9r",
      "created_at": "2017-09-21T06:49:45Z",
      "salt": "5f53cc9d94b790c8adba16a90ae8db65",
      "updated_at": "2017-10-27T03:14:52Z",
      "business_id": null,
      "approval_status": "ACCEPTED",
      "deleted": false
    }
  ]
}

My account setting at Twitter Ads UI is as following.


#2

Hey @wenping.wang

Thanks for raising this issue! That is definitely odd, are you able to pull any details for that account? So for example,

twurl -H ads-api.twitter.com -X GET "/2/accounts/18ce54kb0rt/line_items"

Let us know if that works and it’d be helpful to get the full request and responses. Additionally, can you provide the client app id or the consumer_key making the request?


#3

@imit8me Thanks for the quick reply.

$ twurl -H ads-api.twitter.com -X GET "/2/accounts/18ce54kb0rt/line_items" | jq .
{
  "errors": [
    {
      "code": "ACTION_NOT_ALLOWED",
      "message": "This user does not have permission to read campaign data for account 18ce54kb0rt"
    }
  ],
  "request": {
    "params": {}
  }
}

#4

App name: BuzzSpreaderForTwitter

App Consumer Key: DLDrmBMrejd7jXuqmYyeZyZzm

$ twurl accounts
hottolink_ag
  JLjRwrAhDyNGf0PdkVINip4S2
  DLDrmBMrejd7jXuqmYyeZyZzm (default)

#5

@imit8me Could you tell me the reason for it ?


#6

Hey @wenping.wang

Apologies for the delay in response. The inaccessible account, i.e., 18ce54kb0rt is a dormant account and therefore is inaccessible either via UI or API. We’re currently investigating whether these accounts should be returned as part of the API response, given that these accounts are ineligible for promotion.

We’ll keep you updated as we know more.

Thanks!