Why do MoPub Rewarded Video Ads have multiple "X" boxes?


#1

Scenario 1) Why do “X” boxes appear and no action happens when pressing them before the count down timer finishes?
Scenario 2) Why do multiple “X” boxes appear?

Scenario 1 screenshot: Grey “X” visible in the upper left but no action happens when pressing before the count down timer expires in the upper right

Scenario 1 screenshot: Grey “X” is visible (under the count down timer and hard to see w/o zooming) but no action happens when pressing before the count down timer expires

Scenario 2: Grey “X” remains (hard to see w/o zooming) under the upper right white “X” with encasing black circle


#2

Hi,
Thanks for reporting this. When finding creatives like these, please send a report to support@mopub.com including as much details as possible (country, time stamps, app, adomain) so we can take the right action.
Find here our Best Practices for RV and for interstitials:

https://developers.mopub.com/docs/publisher/best-practices/rewarded-video-ads/
https://developers.mopub.com/docs/publisher/best-practices/interstitial-ads/

We hope this helps!

Thanks,