Whitelisting error - can't validate more than one card type?


Hi there,

I run comms for a charity in the UK. We were successfully approved for the ‘Summary with large image’ card, but whenever I try to use the standard ‘Summary card’ I get told two contradictory things by the validator:

  1. That our domain was already validated X days ago, and
  2. WARN: Not whitelisted

It doesn’t provide me with any options to pursue whitelisting for the other kind of card, unfortunately.

Is there a solution to this issue? I would like for all of our news items and campaigns to have summary cards on Twitter, but not all lend themselves easily to large pictures. We’re in the middle of a campaign at the moment and paying for some promoted tweets, so it would be nice to get this sorted soon.

Thanks for the help,