Whitelist Failed

znavor · 2013-05-03T22:15:34.000Z

Error Encountered:

Something went wrong and your request to be added to the whitelist failed. Please try again.
Reason: Internal error when processing the whitelist request

I pass the card validation, but I can’t request approval because every time I try I get the message above.

itamarro · 2013-09-24T18:42:16.000Z

Hay, did you solve this somehow? I’m having the same problem.

aa_studio · 2013-11-11T12:17:20.000Z

I am having the same issue.
I field every input, no accent …

Is the validator down ?

WickieMedia · 2013-11-11T12:51:27.000Z

I keep getting the same error, even though all fields appear correctly.

@aa_studio, I have read in a topic it could be due to special characters in your username. (Like the é in your name)
Perhaps that solves it for you!

edocr · 2013-11-11T13:22:23.000Z

We are getting the same problem

edgunther · 2013-11-11T14:23:07.000Z

same here

hackthisuk · 2013-11-11T17:09:06.000Z

Not to repeat what has been said before but same!

ben_bourdin · 2013-11-11T17:31:45.000Z

Same issue

rchoi · 2013-11-11T18:24:48.000Z

Sorry everyone, quick note: we’re having some minor issues, and it’ll be back shortly. Will update this thread when it’s back up.

Thanks for your patience, and giving us this useful feedback!

Ryan

edocr · 2013-11-11T21:00:54.000Z

Looking forward to the update @rchoi

edocr · 2013-11-11T23:51:36.000Z

Problem seem to have been fixed. Our submission went through just now.

edgunther · 2013-11-12T02:09:39.000Z

mine also went through this morning

ben_bourdin · 2013-11-12T09:27:02.000Z

Worked for me as well