Hello @KevinHoang,
I do agree that the wording here is a little confusing. We will adjust accordingly.
There are a few different points in time that we run a Challenge-Response Check (CRC) to make sure that the proper web app is running and accepting data. This CRC occurs when a webhook URL is registered, on an approximately hourly basis while the webhook URL is validated, and when you manually trigger a CRC using the ‘Manually triggers a challenge response check’ PUT request.
If your system doesn’t respond within three seconds of this CRC or responds incorrectly, then your webhook URL will be invalidated and will not receive any further activities. To re-validate your webhook URL, please manually trigger a CRC again.
Please let me know if this makes sense.