Yesterday we finally hit the new POST endpoint rate limit: “User is over daily status update limit.”.
Our app is a social media management one that supports scheduling Tweets and viewing their insights. There was a sudden spike in usage yesterday, but we would like to prevent this from happening again.
After looking at this announcement, I tried to apply for elevated POST limits.
Unfortunately the option
I would like to apply for elevated POST limits was not there.
From the same announcement above, it says that “If you do not see this option, you are not currently posting at a rate that would require an elevation.”. Yet I was still getting the rate limit error.
I went ahead and submitted my application for elevated POST limits using the “I have an API policy question not covered by these points” option, only to get an email stating: “Your request for elevated POST limits was not approved. We appreciate your interest.”.
I was wondering what the criteria is for such request? Luckily no customer complained yesterday (the error went away after 30-60 minutes), but we really want to prevent this from happening again as we’re getting bigger.