I don’t know if anyone here can actually provide some assistance here. We’ve had a few suspensions due to ‘spam complaints’ which, after several emails back and forth with the Twitter Platform Operation were resolved. We explained how the application works and there were no issues with the way it works.
Today, we received a suspension again for ‘spam complaints’ (what this means is a mystery along with a lot of Twitter’s responses). Again, a few emails back and forth and suddenly the application breaks their ‘aggressive activity’ rules.
Apparently: “We can confirm that liking based on keyword search is aggressive.”
So, if I’m understanding this correctly, if a user was to login to Twitter, type in a search term in the search box (as that’s why it’s there) and see a tweet they like, then liking it would be aggressive?
We are not liking anything in bulk. We are not liking anything automatically. We are not liking multiple tweets a second. As far as we can work out, nothing we’re doing is aggressive.
Sorry to rant, but there are so many apps out there that allow for automated liking of tweets (some liking 7000+ a month) and they get away with it. But we try to build an app that’s within Twitter’s rules and its suspended continuously?!
I just wondered if anyone else has experienced anything similar where they’ve received completely different answers/responses from the team at Twitter Platform Operations?