Validator Broken?

nickhencher · 2013-09-11T13:08:00.000Z

It seems the validator broke today https://dev.twitter.com/docs/cards/validation/validator is returning the following message

“Unable to Load Card Catalog
Unfortunately, the card catalog is unable to be loaded at this time. Please try again.”

alexh58 · 2013-09-11T14:44:27.000Z

Is it still broken for everyone else? I’m getting the same message.

nickhencher · 2013-09-11T14:50:27.000Z

is for me

episod · 2013-09-11T15:13:02.000Z

Thanks for reporting issues with the validator, we hope to have them resolved soon.

nickhencher · 2013-09-11T15:16:19.000Z

thanks for acknowledging!

Jenny_McShane · 2013-09-11T19:54:26.000Z

Is the link still broken for everyone else? It’s soooo annoying!

episod · 2013-09-11T19:59:45.000Z

Yes, it’s still down unfortunately. You can follow this ticket to be updated when it’s resolved:

[issue:21313]

Jenny_McShane · 2013-09-11T20:51:58.000Z

Thanks a million, will do! Hoping they fix it soon!

nickhencher · 2013-09-11T20:54:26.000Z

thanks

ACLU_NorCal · 2013-09-26T21:36:49.000Z

Still broken? Trying to validate www.aclunc.org.

narrada · 2013-11-11T14:51:54.000Z

hi why i can’t validate and always get error message “internal error when processing the whitelist request” please reply urgent

dmigroup · 2013-12-06T11:21:22.000Z

This appears to be still broken. Any ETA on a fix?

tevtoru · 2013-12-06T15:38:42.000Z

Validator does not work for new sites (

episod · 2013-12-06T15:40:04.000Z

What specifically is happening when you attempt to use the validator?

tevtoru · 2013-12-06T15:54:30.000Z

Прямо сейчас пытался и вчера и позавчера
http://www.tevto.ru/

tevtoru · 2013-12-06T15:56:00.000Z

Internal Error. Try again later

Now tried yesterday and the day before
http://www.tevto.ru/

Chrome 31.0.1650.63

QuiSci · 2013-12-06T21:31:43.000Z

Would this error “exceeded 15.seconds to pink-floyd while waiting for a response for the request, including retries (if applicable)” be part of this issue as well? Or is this just an anomaly resulting from something on our server’s end?

We’ve validated cards in the past just fine, but for the past few days I’ve been getting this every single time.

Example of link that is timing-out: http://www.quitescientific.com/releases/Running-Does-That-Mean-You-Care/

Thank you for your help!

dmigroup · 2013-12-09T12:59:46.000Z

This appears to be working again now!

Zaptones · 2013-12-09T22:52:32.000Z

I have reapplied for approval of the the Twitter Player card for www.zaptones.com and each time I have received an email stating the URL does not contain valid metadata. However, when I validate the Player Card for my URL it shows that we have all of the correct metadata in place. Can you advise as to what I am doing wrong so that we can be validated?

rchoi · 2013-12-13T04:25:37.000Z

Hi @Zaptones,

You need to put twitter meta tags on your site. I didn’t see any as of the writing of this response.

You can learn more here: https://dev.twitter.com/docs/cards/types/player-card