Validated Twitter Card Preview for Video not properly displaying?

player

#1

(So sorry for the double thread here, I haven’t quite received a respond and saw the previous thread was being closed)

Our customers are reporting that our videos cards aren’t being properly displayed even though they’re validated properly and approved. I believe they used to work where the card shows the preview.

Right now if you click the description, it’ll render properly, however I thought it was supposed to render the preview immediately.

https://dl.dropboxusercontent.com/s/jyumoenhbcb0gqb/Screenshot%202016-03-25%2009.01.00.png?dl=0

Here is an example video url.
https://video.buffer.com/v/56f5324da056c90e53eea7f1

This was validated and approved last summer and I think has been working well until this past week or so.

I’d love to help provide any extra details or help in reproducing this. And if there’s any extra twitter card meta data we should be providing, we’d be super happy to adjust that, thanks so so much for the help and support! :slight_smile: