.VACATIONS email not accepted by Twitter for Ads payment


Hello, a rather urgent problem: a Small Business owner with an [example.vacations] website and corresponding name@example.vacations was not able to process a Twitter Ads payment using the name@example.vacations email address. The form says it is not valid. This email address, however, is her brand.

What can be done to address the issue?

Thank you!


Sounds like new TLDs are not within the form validation whitelist.


Is this related to the Ads API itself, or the ads.twitter.com website? If the latter, please head to ads.twitter.com, click the Help option in the top right and raise a request there. Thanks.