UWT tag TRACKING under conversion manager, but NOT FOUND by Twitter Pixel helper on specific pages

[mrjnlbrdr]

May I know the possible reason why UWT tag is not found by Twitter Pixel Helper? even if the status of tag via conversion manager is “TRACKING”

Kindly refer to the slides attached for reference.

[imit8me]

Hey @mrjnlbrdr

Thanks for reaching out! This forum is for Ads API related issues only so we’re unable to help with any tracking pixel related issues. We’d recommend reaching out to the Ads support team at Twitter Ads - Help

Thanks!

[mrjnlbrdr]

Got this, thanks! I tried raising this with the ad support, however, they recommended sharing it on this thread as well.