We have not changed any of our code (it’s been running since 1.1 came out) and have employed a scale down system that tries to fetch 100 user details through “users/lookup”, if it times out, scales down to 50 users, if not, scales down to 1 user, etc. – Once things work again, it scales up back to 100.
Since a few days ago, we only receive 1 result, constantly. This completely burns our rate limit (180 users per window, instead of up to 100 x 180 users).
Is there something faulty with the endpoint, or has it changed? We also see a lot of invalid IDs … dead accounts… What’s up?
Please advise, we’re having thousands of paying customers on our end waiting for a fix.