User search missing expected results



I am using to search for “Aol” and I expect to get @aol as the top hit in the result set. I don’t. I get lots of Aol subsidiary accounts, but the top hit is “Sri Sri Ravi Shankar”, bizarrely enough.

Here’s an Apigee snapshot (assuming that they work without my creds):

I see Users search doesn’t show up some verified account being tracked internally as PREL-11824 but it wasn’t clear to me if this was the same problem so I’m reporting this separately.




Looks like the same as this issue.