Uploading images in DMs

[andypiper]

There’s no API support for this at the moment.

[tamar]

This is ridiculous. And Twitter wonders why it’s secondary to Facebook…

[andypiper]

Sorry, can you offer a more useful contribution to this thread? I’d take a moment to remind you of our community guidelines. Please seek to add value to threads on this forum.

What is your requirement here? We’re always looking to expand the API features available in useful directions, so if we can understand use cases, we can use those to help to prioritise our roadmap. Thank you.

[tamar]

Well, your priorities to allow “offers support” to Twitter accounts in the latter half of last year but not allow people to DM images that can provide the context for support delivery is a perfectly valid use case–if a customer DMs me, the images don’t go through if they are using a platform on the API.

But fair call on the “community guidelines” and my apologies for the insulting comment without any context.

[andypiper]

Thank you. There is additional work in the pipeline around DMs as you have seen, but the API is still currently being beta-tested; I believe (but I am not certain) that this would encompass adding images. Keep an eye out for a broader roll-out in the coming months. We have been working with some of those customer service-related platforms and products on the beta, so hopefully this will be less painful for you in the future.

[tamar]

Great, glad to hear it is (possibly) in the pipeline. Thank you.

[ayushchd]

Hi Andy,

What is the best way to get in touch about being one of those customer service related platforms to be a part of the beta? We too are one such platform and would love to be a part of this.

Thanks,
Ayush

[richardhyland]

Missed this, adding images to DMs would be awesome. One of my most requested features. I believe Group DMs and polls come a close second and third

[andypiper]

You can read about the new features in our blog post and there’s a link to apply for access at the end.

[RajiitGct]

Any update will come in near future regarding media upload in DM? Its highly required feature in API.

[StackedSupport]

Want to add another +1 here – this is my most common customer-requested feature.

I got excited when I saw the blog post/update – here’s hoping the activity on direct messages is a good sign.

[andypiper]

This is available through the new APIs.

[StackedSupport]

That’s tremendously exciting – could you provide a link?

[andypiper]

https://dev.twitter.com/rest/direct-messages is the landing page for the new Direct Message API features.

[StackedSupport]

Thanks so much – for the others here, this is the section specifically relevant to this thread:

https://dev.twitter.com/rest/direct-messages/attaching-media

[richardhyland]

The new dm also have started 403ing today when creating dms. Any issues?

[andypiper]

It’s still a beta, although the functionality is widely available. I’ll have to check in as to whether there’s a known issue right now. Are the 403s consistent, attached to a specific function / operation?

[richardhyland]

As mentioned on Twitter I wasn’t sending Content-Length and it did work without that but now requires it. Working again

[andypiper]

Thanks for this - we’ve made this clear in the Ads API docs, but not so much in the rest of the documentation so far. As more of the endpoints move towards a JSON body this will become more common. We’ve made a note to clarify, and apologise for the confusion here.

[richardhyland]

No problem had a few issues with my objective c library and oauth json body but now i seem to have resolved it. Needs to have content-type and content-length http headers