Upload STATUS throw 503

[TweetinviApi]

Hello?

[TweetinviApi]

Guys could you please reply?

[jbulava]

I’ve made the Media Platform team aware of this post as well as this one in order to investigate and respond.

[TweetinviApi]

Thanks.

[jbulava]

It doesn’t sound like there are issues on the server. One of the engineers was curious to know if you take advantage of the check_after_secs value in the response for how often to re-poll. Making calls in a smaller window would result in this error message. This message can be returned when there is a rate limiting issue, not necessarily a server “over capacity” issue.

[TweetinviApi]

I was making only 1 call to the STATUS command.

I will try again today and get back to you.

[TweetinviApi]

I can confirm that the problem is still happening for just 1 request to the STATUS COMMAND.

More information below:

Query : https://upload.twitter.com/1.1/media/upload.json?command=STATUS&media_id=730321335977545728

Status Code : 130
Error Description from Twitter : Over capacity

[jbulava]

Ok, thanks. And are you waiting for the check_after_secs number of seconds between calling FINALIZE and STATUS? This value is given in both the FINALIZE and STATUS responses. Have you tried increasing that wait time slightly if so?

[hector_borras]

Hi @jbulava,

I think that is the solution, you should provide the media_category in order to not retrive this error.

In our case (we’re uploading videos) using amplify_video

And now it works like a charm!

[TweetinviApi]

media_category

I will try this out, is there a documentation listing the different media_category?

[hector_borras]

Hi @TweetinviApi,

Here you have the docs saying about it : https://dev.twitter.com/rest/reference/post/media/upload-init

Also I’ve found a post from @andypiper talking about the different options Media_category values

But also, if you try thouse values you get an error, and it says what value should be…

It’s a little embarrassing but it works for me!

Regards

[TweetinviApi]

Thank you. So the only solution you had was amplify_video.
Have you tried to get the status with an image?

I will try this out tonight when I am out of work.

[hector_borras]

The thing is that with the images I don’t use chunked upload, son I don’t need INIT / APPEND / …

So I don’t know

Sorry!

[hector_borras]

@TweetinviApi Did you try the upload with the media_category option?

Thanks!

[TweetinviApi]

Hi, I just tried that without success here are my calls :

INIT

https://upload.twitter.com/1.1/media/upload.json?command=INIT&media_type=media&total_bytes=197625&media_category=amplify_video

// Also tried with media_type=video/mp4

APPEND

https://upload.twitter.com/1.1/media/upload.json?command=APPEND&media_id=732187819951656960&segment_index=0

STATUS

Waiting for 2 seconds after the APPEND and then :

https://upload.twitter.com/1.1/media/upload.json?command=STATUS&media_id=732187819951656960

[hector_borras]

Wow, It’s really stragnte, It works for me now like a charm!..

Could you share your RAW responses?

[TweetinviApi]

works for me now like a charm!..

Could you share your RAW responses?

INIT Query

https://upload.twitter.com/1.1/media/upload.json?command=INIT&media_type=video/mp4&total_bytes=197625&media_category=amplify_video

INIT Response

{“media_id”:732238808478011392,“media_id_string”:“732238808478011392”,“expires_a
fter_secs”:15551999}

APPEND Query

https://upload.twitter.com/1.1/media/upload.json?command=APPEND&media_id=732238808478011392&segment_index=0

APPEND Response

No response -> 200 Status Code

STATUS Query

https://upload.twitter.com/1.1/media/upload.json?command=STATUS&media_id=732238808478011392

STATUS Response

503 Status Code

[hector_borras]

I think you forgot to do the "FINALIZE Query!

https://dev.twitter.com/rest/reference/post/media/upload-finalize

[TweetinviApi]

I might have misunderstood what this functionality was for.

From my point of view the STATUS should have been available as soon as the INIT command has been executed.

I read The STATUS command is used to periodically poll for updates of media processing operation. as a solution to have information about the upload process and whether the media is available after the FINALIZE has been executed.

But I have probably misunderstood the documentation. I will try after the FINALIZE.

[TweetinviApi]

Just for the sake of readers, I have effectively been able to get the status after using the media_category amplify_video and ensuring that the code is executed after the duration provided in the FINALIZE json.