Upload STATUS throw 503

TweetinviApi · 2016-04-29T15:28:16.989Z

Whenever I try to access the Upload STATUS endpoint it results in 503.

HTTP/1.1 503 Service Temporarily Unavailable

"errors":  [
     {
      "message": "Over capacity",
      "code": 130
    }

All the other endpoints work properly. Any problem on the servers?

dak88 · 2016-05-01T21:57:16.783Z

Im getting the same response with uploading a video…

TweetinviApi · 2016-05-06T09:11:59.747Z

Hello?

TweetinviApi · 2016-05-10T09:33:12.918Z

Guys could you please reply?

jbulava · 2016-05-10T14:36:55.576Z

I’ve made the Media Platform team aware of this post as well as this one in order to investigate and respond.

TweetinviApi · 2016-05-10T15:01:11.737Z

Thanks.

jbulava · 2016-05-10T19:21:27.086Z

It doesn’t sound like there are issues on the server. One of the engineers was curious to know if you take advantage of the check_after_secs value in the response for how often to re-poll. Making calls in a smaller window would result in this error message. This message can be returned when there is a rate limiting issue, not necessarily a server “over capacity” issue.

TweetinviApi · 2016-05-11T08:36:26.114Z

I was making only 1 call to the STATUS command.

I will try again today and get back to you.

TweetinviApi · 2016-05-11T09:02:41.211Z

I can confirm that the problem is still happening for just 1 request to the STATUS COMMAND.

More information below:

Query : https://upload.twitter.com/1.1/media/upload.json?command=STATUS&media_id=730321335977545728

Status Code : 130
Error Description from Twitter : Over capacity

jbulava · 2016-05-11T16:50:12.442Z

Ok, thanks. And are you waiting for the check_after_secs number of seconds between calling FINALIZE and STATUS? This value is given in both the FINALIZE and STATUS responses. Have you tried increasing that wait time slightly if so?

hector_borras · 2016-05-12T10:05:08.709Z

Hi @jbulava,

I think that is the solution, you should provide the media_category in order to not retrive this error.

In our case (we’re uploading videos) using amplify_video

And now it works like a charm!

TweetinviApi · 2016-05-12T10:50:06.530Z

hector_borras:

media_category

I will try this out, is there a documentation listing the different media_category?

hector_borras · 2016-05-12T11:01:06.184Z

Hi @TweetinviApi,

Here you have the docs saying about it : https://dev.twitter.com/rest/reference/post/media/upload-init

Also I’ve found a post from @andypiper talking about the different options Media_category values

But also, if you try thouse values you get an error, and it says what value should be…

It’s a little embarrassing but it works for me!

Regards

TweetinviApi · 2016-05-12T11:02:39.631Z

Thank you. So the only solution you had was amplify_video.
Have you tried to get the status with an image?

I will try this out tonight when I am out of work.

hector_borras · 2016-05-12T12:33:50.858Z

The thing is that with the images I don’t use chunked upload, son I don’t need INIT / APPEND / …

So I don’t know

Sorry!

hector_borras · 2016-05-13T10:01:38.993Z

@TweetinviApi Did you try the upload with the media_category option?

Thanks!

TweetinviApi · 2016-05-16T12:39:12.179Z

Hi, I just tried that without success here are my calls :

INIT

https://upload.twitter.com/1.1/media/upload.json?command=INIT&media_type=media&total_bytes=197625&media_category=amplify_video

// Also tried with media_type=video/mp4

APPEND

https://upload.twitter.com/1.1/media/upload.json?command=APPEND&media_id=732187819951656960&segment_index=0

STATUS

Waiting for 2 seconds after the APPEND and then :

https://upload.twitter.com/1.1/media/upload.json?command=STATUS&media_id=732187819951656960

hector_borras · 2016-05-16T12:52:06.378Z

Wow, It’s really stragnte, It works for me now like a charm!..

Could you share your RAW responses?

TweetinviApi · 2016-05-16T16:00:57.725Z

hector_borras:

works for me now like a charm!..

Could you share your RAW responses?

INIT Query

https://upload.twitter.com/1.1/media/upload.json?command=INIT&media_type=video/mp4&total_bytes=197625&media_category=amplify_video

INIT Response

{“media_id”:732238808478011392,“media_id_string”:“732238808478011392”,“expires_a
fter_secs”:15551999}

APPEND Query

https://upload.twitter.com/1.1/media/upload.json?command=APPEND&media_id=732238808478011392&segment_index=0

APPEND Response

No response -> 200 Status Code

STATUS Query

https://upload.twitter.com/1.1/media/upload.json?command=STATUS&media_id=732238808478011392

STATUS Response

503 Status Code

hector_borras · 2016-05-16T16:25:08.227Z

I think you forgot to do the "FINALIZE Query!

https://dev.twitter.com/rest/reference/post/media/upload-finalize