Unsupported format AnimatedGif, error 324 while attaching gif file

[the_zohan]

I get this error when attaching a gif file ig to a tweet using the api? the gif file is definitely small, 1.3mb, 485x284 and 50 frames i think. It is successfully uploaded using the chunked method and i get a media id which fails when i try to attach it to a tweet

[andypiper]

Sounds odd, are you able to attach it via the website or the Twitter mobile apps? Are you able to share the GIF somewhere online so that we can take a look?

[andypiper]

Additionally, is that the exact error message? If you can share anything about the parameters you’re using when you do the media upload, that would be helpful.

[the_zohan]

attached the gif i used to get this result
body: '"{\\"errors\\":[{\\"code\\":324,\\"message\\":\\"Unsupported format AnimatedGif\\"}]}"' } — JSON string formatted

Im also using a 3rd party library so right now im not too sure if this is formatted by the library or its direct twitter response.

I dont know if all the chunking code is necessary to see where the problem is but making all the calls , INIT, APPEND, FINALIZE and STATUS (if pending) which runs with no promblem to get me media_id. Problem comes when i try to post and update with_media_id when i get this error message.

[andypiper]

I just posted this on my test account using a lightly-modified version of this sample code (I removed the media_type and media_category values from the INIT call). So it seems like something in the third party library could be incorrectly setting a parameter during the chunked upload. Which library are you using, out of interest?

[the_zohan]

thanks @andypiper “removed the media_type and media_category values from the INIT call” and now it works for png,jpg and gifs.

Now having trouble with mp4s saying “media type unrecognised” using this file http://techslides.com/demos/sample-videos/small.mp4 on FINALIZE call

[andypiper]

That works fine if you include the media_type=video/mp4 and media_category=tweetvideo parameters required for a video upload.

[the_zohan]

that did the trick, thanks @andypiper , i just have to conditionally set the media_category and media_type for videos

[andypiper]

Great, yes that seems to be the key, and that’s one reason why we published the sample code. Happy you’re all set!

[andypiper]