Hi. My company matches volunteers to non profits and today we turned on a small feature that would tweet that volunteers are needed for a volunteer opportunity whenever a non profit lists their opportunity on our site. The tweet would simply list the name of the event, give the location, put a link to where people can register and then mention the non profit that posted it. After a few hours there had been 25 new opportunities listed and for 11 of them the non profit had entered their twitter handle so we would add @twitterHandle in the tweet
We were quickly denied write access via the api for having too many unsolicited mentions. I’ve been searching the documents and rules and guidelines and can’t for the life of me figure out:
- Why is 11 considered too many?
- What is unsolicited? If the non profit enters their twitter Handle and we are trying to get them volunteers, why would we be banned for mentioning them
- How does a mention become “solicited”?
Note that our site has no ads, no spam, is free to use, etc
Do I have to follow the person for it not to be unsolicited?
Do they have to follow me for it not to be unsolicited?