Unable to make auth login with iPhone application

eksigundem · 2014-08-15T22:43:09.000Z

I have an application which uses REST API heavily.
For last one week we get reports from iPhone users.
Steps like this:

1- User opens Twitter iPhone app and find our application’s link.
2- User clicks link, Twitter app opens our website inside Twitter browser.
3- User clicks sign in with twitter, writes username password.
4- user gets a page. That page says that “@sessions doesnt exists” and shows empty profile page who’s username is @session.

Why this happens ? How can we solve this ?

Note: Everything works fine for others. This happens in minority of iPhone users.

eksigundem · 2014-08-15T22:47:49.000Z

These are the screenshots for the oauth login amd error.

IMG_20140815_141956_picsay.jpg576x1024 90.5 KB

IMG_20140815_141951.jpg576x1024 38.3 KB

IMG_20140815_141946.jpg576x1024 20.7 KB

eksigundem · 2014-08-15T22:50:57.000Z

Similar problem with @sessions is here: https://dev.twitter.com/discussions/30392

engr_dstnlk · 2014-08-18T01:14:11.000Z

This authentication error is not yet resolved. I think twitter should fix this bug as soon as possible.

andypiper · 2014-08-18T09:45:12.000Z

We are investigating.

eksigundem · 2014-08-18T10:18:42.000Z

Thank you.
I checked this issue with another Twitter application, same problem exists there also.

eksigundem · 2014-08-18T18:52:59.000Z

These are some erroneous applications’ user agents:

Mozilla/5.0 (iPad; CPU OS 7_1_2 like Mac OS X) AppleWebKit/537.51.2 (KHTML, like Gecko) Mobile/11D257 Twitter for iPhone
Mozilla/5.0 (iPhone; CPU iPhone OS 7_1_2 like Mac OS X) AppleWebKit/537.51.2 (KHTML, like Gecko) Mobile/11D257 Twitter for iPhone
Mozilla/5.0 (iPhone; CPU iPhone OS 7_1_1 like Mac OS X) AppleWebKit/537.51.2 (KHTML, like Gecko) Mobile/11D201 Twitter for iPhone
Mozilla/5.0 (iPad; CPU OS 6_1_2 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Mobile/10B146 Twitter for iPhone

andypiper · 2014-08-18T19:02:09.000Z

thanks for the additional detail - we are taking a look right now.

marcseifert · 2014-08-20T10:05:16.000Z

@andypiper to add on to this, I am also currently dealing with this issue. I found a post that points out to other people having issues in this topic. https://dev.twitter.com/discussions/33024

Would love to hear any feedback on this issue and if there are any other suggestions as to how to deal with this for the meantime.

andypiper · 2014-08-20T13:07:44.000Z

We are working on a fix for this - stay tuned and we really do apologise for the inconvenience it is causing.

marcseifert · 2014-08-21T02:59:03.000Z

Thank you for the quick response. Any estimate idea as to when this can be resolved?

andypiper · 2014-08-21T13:33:09.000Z

I’ll use the word “imminent” - hopefully in the next day or so but it may take longer depending on backend deployments.

engr_dstnlk · 2014-08-21T18:44:21.000Z

@andypiper the authentication process doesn’t redirect anymore to @sessions. I have tried it a while ago. I think this issue’s now solved.

PhotoBoothConXd · 2014-08-22T00:34:47.000Z

Seems to be working correctly again for me

andypiper · 2014-08-22T09:53:59.000Z

Great news - yes, we rolled out a fix yesterday - glad things are working again for you all!

eksigundem · 2014-08-22T10:46:20.000Z

Thank you. It seems working again.