Twitter Video Card No Longer Works

MyPornProfile · 2014-09-03T02:50:01.000Z

We’ve had our Twitter video card working for months and it stopped displaying over the weekend. Can someone from Twitter please provide some insight. We’ve red through the docs and our test status and everything seems to be OK.

MyPornProfile · 2014-09-03T22:49:27.000Z

any help here Twitter

MyPornProfile · 2014-09-14T12:28:52.639Z

Besides the fact we can’t spell (read instead of read) we are still having issues. Last week we put our code base through the validator tool and everything checked out as GREEN. Must be something else???

dha · 2014-09-16T00:15:11.562Z

Hey there -

Sorry to hear that you’re having trouble. If you resubmit an example card for review via our validator - https://cards-dev.twitter.com/validator - we should be able to have you up and running again soon.

MyPornProfile · 2014-09-16T15:19:15.796Z

Submitted.

It told me our shortlink domain (mpp.tc) was not whitelisted. Previously we had just had mypornprofile.com whitelisted; I wonder if this could be the issue?

andypiper · 2014-09-16T16:29:20.769Z

That’s possible, I’m not sure - hopefully we can resolve this for you shortly!

MyPornProfile · 2014-09-19T15:56:15.216Z

Andy, sent some evidence to support that everything looks good on our end (included screenshots in the reply). Would REALLY like to get this resolved before the weekend. My developer is on stand-by to get whatever needs to be done, done. Like I mentioned, we’ve had an active video card for months now so this is very disappointing.

MyPornProfile · 2014-09-21T11:18:22.112Z

Someone, anybody, we need someone with some exterprise of the system to help us out. We keep getting emails that says “resubmit your twitter card”, but we CAN’T because we were already approved. The system doesn’t allow someone to resubmit a twitter card if previously approved. If there is another way to do it please let us know. In addition our picture and product cards are no longer showing on the site. HELLLLPPPP!!! We haven’t changed anything in over a year.

andypiper · 2014-09-22T17:37:15.032Z

Apologies, we believe this should now be working for you.

MyPornProfile · 2014-09-22T23:18:45.816Z

It’s not, still an issue, here’s an example: Not working card:
https://twitter.com/iheartmpp/status/514120295557660673. Here’s a picture link as well and no image is displaying http://mpp.tc/ah5bt

MyPornProfile · 2014-09-24T15:34:20.441Z

Any help here guys, just work with us and we can get this done…we’re simply waiting.

andypiper · 2014-09-25T09:23:30.252Z

Looks like the player is working fine now https://twitter.com/Eric23845654/status/515068033807970304

Note that existing tweets with links to your site won’t retro-actively update, so the iheartmpp tweet you linked to will continue not to have the card showing.

Not sure why the image card isn’t showing.