Description of issue:
Twitter card is not showing anymore the preview image from the URL. It was working fine. But now when I enter from different devices I see that my tweet that was showing the image doesn’t show it anymore.
URL affected (must be public):
Troubleshooting steps attempted [note that we will not prioritise posts unless there is evidence of following the troubleshooting guides]:
Today I tried to tweet posting an URL that used before on other tweets and I’ve seen that the card doesn’t show anymore the image. I checked on other tweets with the same URL linked and have discovered that it doesn’t show the preview image neither. It is strange because I haven’t touched the code and as said, it worked perfectly.
On the card validator link it shows that all the tags are found. More precisely the sumary_large_image. So I’m confused becouse it was working fine and now not anymore.
Does anyone have any further information?
lhoveh
#2
Well, the best way to preview them is to use the Twitter composer, as if you are creating an ad. I had the same issue. When simulating an ad and including the picture, I realized that the image framed in an unexpeted way (different width). Then I read the guidelines there, and now it says 800x800. Then I just tried it 800x800 and it worked fine. It seems they changed the ratio… dunno actually. I had the same issue, and finally fixed using this size guideline.
1 Like
system
Closed
#3
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