Twitter player card stopped functioning


#1

To whom it may concern,

We are having trouble with our player card. It seems that our card stopped functioning without reason and we cannot ascertain why it no longer functions. We have made no code changes affecting the required meta tags, video locations, etc, and yet it seems to have simply stopped working.

We have posted to this forum twice in the last week without any feedback. (https://dev.twitter.com/discussions/27219 and https://dev.twitter.com/discussions/27346) We’d like to get this resolved as soon as possible and would appreciate any assistance on the matter.

Issue Details:
When posting our player card URL to twitter it does not show up inline embedded in a tweet, and in the cards validator (at https://dev.twitter.com/docs/cards/validation/validator) it gives us an error such as: Failed to crawl url, debugId: 760025152922.

We’ve checked our code and nothing seems out of the ordinary which might cause it to break, here’s a sample url if you want to take a look: https://rithm.me/r/gyoGRi4

The following is the metadata that we have present in our page:


#2

Your page works fine in a browser but if I try to get it using curl or wget, I get a “HTTP/1.1 500 Internal Server Error”.


#3

Hi @steglasi, looking at your other posts, I assume this has been resolved. Apologies for the delayed responses. If you are still experiencing an issue though, please let me know!