I had my account hacked, and all twitter does is send me automated messages telling me what to do, obviously I can’t reset the password cause, you guessed it! it’s hacked so the information is CHANGED. Useless, I’m so disappointed.
Looks like we have been compromised too because just at as a sudden we found ourselves following more that 300 followers and a lot of RTs. And we cannot remove the RTs.
I agree. Support very poor. If we do not find a solution we are planning to delete our account.