Twitter cards: ERROR: Fetching the page failed because the request timed out

insidethehall · 2015-08-19T17:26:46.782Z

Right around the same time ours stopped working as well. We’re getting the same error message, too.

kevinmd · 2015-08-19T17:38:20.784Z

Are your sites being hosted on MediaTemple by any chance?

Kevin

andypiper · 2015-08-19T17:44:09.458Z

I wanted to let you know that we are actively investigating these multiple reports of timeouts and name resolution failures. Bear with us while we dig into this.

kevinmd · 2015-08-19T17:55:17.015Z

Thank you @andypiper for the update.

Kevin

insidethehall · 2015-08-19T19:02:00.880Z

@kevinmd Believe so, yes.

kevinmd · 2015-08-19T19:16:19.952Z

I’m on MediaTemple (via Synthesis) as well There is a possibility that MediaTemple is blocking Twitter IPs. They have done so in the past. But I’ll let @andypiper investigate and see what Twitter comes up with.

You may want to open up a ticket with MT, and see if other users are finding the same thing.

Kevin

insidethehall · 2015-08-19T19:27:03.755Z

@kevinmd I am on Synthesis as well.

kevinmd · 2015-08-19T19:43:28.382Z

I already opened a ticket with Synthesis. You may want to do it as well, especially if it’s a Synthesis/MT issue.

Kevin

insidethehall · 2015-08-19T21:09:36.048Z

@kevinmd I did a few days back. I’ve asked them to check the IP issue directly with MT.

insidethehall · 2015-08-19T23:33:27.723Z

Cards appear to be working again for us. How about you @kevinmd?

kevinmd · 2015-08-20T00:11:26.531Z

Yes. Working now! Thanks.

Kevin

ravijoshi0790 · 2016-09-13T09:49:07.766Z

@kevinmd, @insidethehall am getting the same problem of request timeout can you please suggest me anything

andypiper · 2016-09-13T09:57:18.328Z

Did you check to see whether your host is blocking inbound Twitter IPs (like the other people on this thread?)

ravijoshi0790 · 2016-09-13T12:00:51.017Z

@andypiper
Who can help me on that .

andypiper · 2016-09-13T12:02:08.592Z

Either your host, or a networking expert. If your host needs information about whitelisting Twitter IPs and ASNUM, there is information on our troubleshooting page.

ravijoshi0790 · 2016-09-13T12:41:30.026Z

@andypiper how many share i can done in single minute. is there any limit for share?

ravijoshi0790 · 2016-09-13T12:50:26.568Z

@andypiper Please also check this URL
http://inpicto.com/site/view/67745

andypiper · 2016-09-13T15:01:41.173Z

The Twitter limits are documented on the support pages.

andypiper · 2016-09-13T15:02:19.666Z

I tried it -> http://iframely.com/debug?uri=http%3A%2F%2Finpicto.com%2Fsite%2Fview%2F67745

Does that link work for you, or does it time out?

ravijoshi0790 · 2016-09-19T12:32:24.589Z

@andypiper
its giving time out