Twitter cards are not working when scraping the link

TorontoStar · 2018-03-09T22:04:05.559Z

Seems to have happened today. Yesterday they were working fine.

Screen Shot 2018-03-09 at 4.56.23 PM.png1105x813 104 KB

TorontoStar · 2018-03-09T22:26:12.850Z

Sorry, this actually started happening last night.

jsal · 2018-03-13T17:10:48.869Z

Hello. I have this issue too. This function is important to my site as it helps update previously posted tweets if they need to change for legal reasons etc. Anyone know if it is being fixed?

andypiper · 2018-03-13T17:44:44.379Z

Not Whitelisted, unable to render, or no image: READ THIS FIRST Cards

Before posting a Cards issue, please READ the following: If you are posting about any issue with your site, please include a link to the publically-accessible URL where your Card markup is visible, or we will be unable to help you. You should also make sure that you’ve checked the items below, and perform your own troubleshooting before asking for additional help. Posts that indicate that none of these checks have been performed will not be prioritised for attention. Unless you are trying to …

jsal · 2018-03-14T10:00:54.602Z

it is not my site that has the problem. It is this which is broken: https://cards-dev.twitter.com/validator

andypiper · 2018-03-14T12:01:21.095Z

What specifically is broken

jsal · 2018-03-15T10:55:57.871Z

Hi Andy. When you add a link to validate, you only see half the image and the words are missing:

image.jpg1057x548 132 KB

TorontoStar · 2018-03-17T23:27:54.364Z

Hi Andy, apologies for not including a link. This is happening with all links we try to scrape with the developer tool. It’s not that it doesn’t work, but that the preview displays only half the card, so we can’t see the word portion of the card.

thestar.com

At least 16 dead, including 5 children, after boat carrying migrants sinks off...

The drownings — the first such mass casualty in several months — came almost exactly two years after Turkey and the European Union signed a deal to curb the flow of migrants trying to reach Europe via the Aegean Sea.

With this link, for example, we are only seeing the top half of the preview screen, like so:

Twitter DEV.JPG1226x709 51.1 KB

This started happening recently after we switched to a new CMS, so I suspect that, but I’m not sure how to fix. Any advice would be appreciated.

CastineDesigns · 2018-03-21T13:24:22.448Z

We are having the same issues on all of our pages (https://www.cdc.gov/features/WorldWaterDay/index.html) - Any idea what is going on?

system · 2018-04-04T13:24:26.844Z

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