Twitter card images suddenly stopped working sitewide

image
cards

#1

Recently all images stopped working for newly created cards. For example, here:

Which has the following meta tags:

<meta name="twitter:card" content="summary_large_image">
 <meta name="twitter:site" content="@theweek">
<meta name="twitter:title" content="6 weird ways Olympians prep for competition"/>
<meta name="twitter:creator" content="@">
<meta name='twitter:image' content="http://api.theweek.com/sites/default/files/styles/tw_image_9_4/public/GettyImages-588323132.jpg?itok=uJnSmNlT" />
<meta name='twitter:description' content="It's all about the cheese curds and mustard baths
" />

When we first inspected this, we had still been using twitter:image:src, as previously referenced in the docs for summary_large_image. Noticing this has changed to simply twitter:image, we updated the tags, but are still not seeing images on this (or other, newer, articles).

The validator shows no issues and simply reports:

INFO: Page fetched successfully
INFO: 18 metatags were found
INFO: twitter:card = summary_large_image tag found
INFO: Card loaded successfully

What are we missing here?

edit: one more bit of info, when I check the card in the validator, I can see the request for the image come through our logs and get a 200 http response:

199.59.148.209 - - [15/Aug/2016:12:15:35 -0400] "HEAD http://api.theweek.com/sites/default/files/styles/tw_image_9_4/public/GettyImages-588323132.jpg?itok=uJnSmNlT HTTP/1.1" 200 0 "-" "Twitterbot/1.0"

edit 2: I notice in the tags above that creator is just an @ symbol. We are addressing that separately but it seems unrelated, as this article also gets no image / the twitter default when I run it through the validator: http://theweek.com/articles/642678/obama-leave-successor-ticking-time-bomb


#2

Hmm. We made some infrastructure changes on our side last week that caused a temporary glitch for some cards, and we apologise for the inconvenience. It looks like your site links are validating more successfully now on my side, let us know if you continue to see issues.


#3

Thanks for the info Andy. Is it possible it’s glitching still (or again)? Images now seem to work for some articles

but not for others:

<meta name="twitter:card" content="summary_large_image">
<meta name="twitter:site" content="@theweek">
<meta name="twitter:title" content="Donald Trump, the clickbait candidate"/>
<meta name="twitter:creator" content="@michaelbd">
<meta name="twitter:image" content="http://api.theweek.com/sites/default/files/styles/tw_image_9_4/public/TrumpClick_illo_THREE.jpg?itok=uoAd9pBM" />
<meta name="twitter:description" content="On the significance of Breitbart taking over the Trump campaign
" />

#4

Are these newly-posted articles, or existing ones from the previous week?


#5

Yes, looks like it’s newly posted articles. stories from earlier in the week (8/15, 8/16) seem to work fine.


#6

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