Hello. Let me explain a problem with the current setup you have with your platform. We have a premium account that allows us to add dev environments. Today our stage/Dev app in a environment got suspended.
If you think about it these test-apps are by nature “spammy” since they are often part of CI and the development cycle where the tweets might not always make much sense. It would be very helpful if we could have test accounts that fly under the radar from your spam catching AI. A true sandbox experience.
There is really no point in having development environments if the apps added to the environments are suspended. Notice i have no issue with offensive language etc. all of that makes sense. But “spammy behaviour” is so difficult to define. And I assume you have AI bots that flag these down.
Obviously we need to change our tests and CI to use less spammy behaviour. But now we are stuck. Where do we reach for help? using the DM for support is not supported… How can we get unsuspended? Where do we reach you? So we can start over.
Now we have a suspended application and we are terrified to add a new app to our environment and start over since we are scared the main environment with our live customers will be flagged. We have a major release we need to test and wanted to release today. Where do we go from here?
Can you please help us reach someone to help us out.