#1

Steps to repro:

  1. go to https://ads.twitter.com/account_management//account_users
  2. enter a valid twitter handle in the input field

expected: the platform finds this user and the user can be added
what happens: the loader keeps spinning, the query to find that user returns 404.

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Example of URL that is sent: https://ads.twitter.com/users/search?query=%40marinsoftwarejp

#2

@MGruau We will look into this and let you know once we have updates. Thanks

#4

Thank you for raising the issue. This forum is for any API related questions/issues. For UI related inquiries please use the “Help” link in the nav bar on ads.twitter.com

Thanks!

#5

@MGruau

Anyway, we identified the issue and was fixed earlier. We appreciate your reporting this issue to us.

Thanks,
Shohei

#6

Thanks @jrsyo.

@imit8me apologies, I’ll use that other channel for similar issues in the future.