Twitter Ads API - Unable to fetch twitter ads data

[smishrackcom1]

Hello,

Is it possible to fetch ads data for the expired campaigns? we are trying to do that for one of our clients and all we see is null values for all the metrics.

Thanks
Shashwat

[juanshishido]

Yes, that’s definitely possible. Are you sure that the specific campaign you’re fetching analytics for actually served during the specified start_time and end_time values in your analytics request?

This post might help:

Engagement metrics all coming back as `null`?

@CheapSteak: Yes, it is possible to retrieve analytics for various entities. This includes campaigns, line items, etc. For more information on these, see the Metrics and Segmentation page. To clarify the earlier reply, since there were no active campaigns during the month of October (2016), there is no data to show, which is why you’d see null. Finally, yes, the data from the dashboard is available via the API. Are you seeing data for this time period in the Twitter Ads UI (dashboard)?

[smishrackcom1]

Thanks @juanshishido for the information, we are able to see the expired campaigns in our twitter ads dashboard. We are using ruby twitter ads gem to make a connection, and can see campaign ids associated with our account but when we try to fetch metrics associated with campaign ids, we get null values.

[juanshishido]

Can you please share an example of where you seeing non-zero stats metrics on ads.twitter.com, but where the API is not returning any non-null stats metrics for the same campaign and date range?

[Outflink]

Hi @juanshishido
I’m actually having same issue.
We are not geting data for expired campaigns even though we are asking for a date range that we see data for in the UI.

I’m asking data also with with_deleted=True param, however that only helps bringing deleted campaigns.

What else can I do to fetch expired ones?

[juanshishido]

Could you please provide an example?