#1

Hi Devs,

Would like to ask why is our ads api not appearing in the connected apps in twitter. Our handle name is @incontact and the app id is 21419754. Thank you!

#2

HI @osowskit1, would like to seek your help on above question. thank you!

#3

It looks like this app ID has access to the Ads API. Could you describe what connected apps are and what errors you are seeing?

#4

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what we are trying to do is to bring back the ads api to the connected apps. please see the image for reference. thank you!

#5

Connected Apps represent third party applications that implement support for Twitter’s APIs and have granted the application to access their account. You would need to visit the application to re-authorize their app.

These forums are intended for API support and would suggest reaching out to the partner for support

#6

Thank you for the reply, we would like to confirm where we can re visit the application to re - authorized the app? also would like to ask if its more easier for us if we apply new application? thank you!

#7

I apologize but am unclear what problem you are having.

If you are developing a Twitter App, they should show up under https://developer.twitter.com/en/portal/dashboard

If you have an existing app, please apply for Ads API here Getting Started | Docs | Twitter Developer Platform

#8

@osowskit1 would like to ask is it possible to move this app id to another twitter account?
app id = 21419754
Old twitter = incontact
New twitter = CXone

Thank you!

#11

Hi @kendp, this could be possible. We cannot do this via the developer forums, but you can open a ticket with the API support team via the help pages. You will need to be logged in as the owning user in order to transfer your key / app to another account. I would recommend including a note about the Ads API access in the extra information field if your current app has that access.