Tweet was not found in the API of "POST accounts/:account_id/promoted_tweets"

[joh-joh]

I am sorry that my English is so bad.

We would like to create promoted tweets by Ads API, but the API returns the following error.
“Twitter::Error::NotFound: Tweet xxxxxxxxxxxxxxxxxx was not found”
xxxxxxxxxxxxxxxxxx is tweet ID.
Both V2 API and V3 return same result.

Specifying tweet IDs were returned as “id_str” from the API of “POST accounts/:account_id/tweet”.
All the tweets have been found in manager or twitter site.

How can we create promoted tweets ?

[majoritasdev]

Hi @joh-joh! Thank you for your question! Please post the entire request and response, in raw format, so we can see what’s going on there. Please know that the tweet ID and account ID are not sensitive information and can be safely posted here.

Thank you!

[joh-joh]

@majoritasdev
Thank you for your response.
twurl result is following.

$ twurl -H ‘ads-api.twitter.com’ -X POST -t ‘/3/accounts/18ce53zdxr6/promoted_tweets?line_item_id=xxxxx&tweet_ids=1022739058991099905’
opening connection to ads-api.twitter.com:443…
opened
starting SSL for ads-api.twitter.com:443…
SSL established
<- “POST /3/accounts/18ce53zdxr6/promoted_tweets?line_item_id=xxxxx&tweet_ids=1022739058991099905 HTTP/1.1\r\nAccept-Encoding: gzip;q=1.0,deflate;q=0.6,identity;q=0.3\r\nAccept: /\r\nUser-Agent: OAuth gem v0.5.0\r\nContent-Type: application/x-www-form-urlencoded\r\nAuthorization: OAuth oauth_consumer_key=“xxxxxxxxxxxxxxxxx”, oauth_nonce=“E8EUxxxxxxxxxxxxxxxxxxxxrfI”, oauth_signature=“cCxxxxxxxxxxxxxxxxxxxxxxxxxxxxY%3D”, oauth_signature_method=“HMAC-SHA1”, oauth_timestamp=“1533114207”, oauth_token=“xxxxxxxxxxxxxxxxxxxxxxxx”, oauth_version=“1.0”\r\nConnection: close\r\nHost: ads-api.twitter.com\r\nContent-Length: 0\r\n\r\n”
<- “”
-> “HTTP/1.1 404 Not Found\r\n”
-> “connection: close\r\n”
-> “content-disposition: attachment; filename=json.json\r\n”
-> “content-encoding: gzip\r\n”
-> “content-length: 182\r\n”
-> “content-type: application/json; charset=utf-8\r\n”
-> “date: Wed, 01 Aug 2018 09:03:27 GMT\r\n”
-> “server: tsa_m\r\n”
-> “set-cookie: personalization_id=“v1_HA02Lyx1sLFyuABvSVkJrg==”; Expires=Fri, 31 Jul 2020 09:03:27 GMT; Path=/; Domain=.twitter.com\r\n”
-> “set-cookie: guest_id=v1%3A153311420776292727; Expires=Fri, 31 Jul 2020 09:03:27 GMT; Path=/; Domain=.twitter.com\r\n”
-> “strict-transport-security: max-age=631138519\r\n”
-> “x-api-version: 3.0\r\n”
-> “x-connection-hash: 86596a35a5b199e4bbbdc39c0d3dd368\r\n”
-> “x-content-type-options: nosniff\r\n”
-> “x-current-api-version: 3.0\r\n”
-> “x-frame-options: SAMEORIGIN\r\n”
-> “x-rate-limit-limit: 300\r\n”
-> “x-rate-limit-remaining: 299\r\n”
-> “x-rate-limit-reset: 1533114267\r\n”
-> “x-response-time: 133\r\n”
-> “x-runtime: 0.026432\r\n”
-> “x-transaction: 0089d2df008df7a8\r\n”
-> “x-xss-protection: 1; mode=block; report=https://twitter.com/i/xss_report\r\n”
-> “\r\n”
reading 182 bytes…
-> “”
-> “\x1F\x8B\b\x00\x00\x00\x00\x00\x00\x00l\x8E?\v\x830\x14\xC4\xBFJx\xB3\x83\x7F\xD0\x9A\xCC\xA5\xA3.v*EB\xF2Z\x84j\xEAKD\xA9\xE4\xBB7A\xBAu;\x8E\xFB\xDD\xDD\x0EHd\xC8\x82\xB8\xED\xA0\x8CF\x10\xD0\xB4]\x7Fi\xAF\xCD\x19\x12\x18\xD1Z\xF9\x8Cn\xB7”:\x96\xA5y~*xZ\xD6\x9Cg)\xE7A\xB1UZ6\x19\xC7\x1Ef\x99t`\xDE\x92\xE4\x88\x0E)P.R\xFD\xA0\xC1\xDF\x13 \x9C\x17\xB4\x0E\xC4~dlT\xAFa\xC2~p8\xC6\x94\x00\xB9\xCD\xBC\n%?0>\xFB3\x1A\xDA\xA4Ra\xD0\x1DXV+,\x8B\x8F\xDE\xA8\x02\xEF\xFD\x17\x00\x00\xFF\xFF\x03\x00\xC1\x10\x16\xD3\xD7\x00\x00\x00"
{“errors”:[{“code”:“NOT_FOUND”,“message”:“Tweet 1022739058991099905 was not found”,“parameter”:“tweet_id”}],“request”:{“params”:{“line_item_id”:“xxxxx”,“tweet_ids”:[1022739058991099905],“account_id”:“18ce53zdxr6”}}}read 182 bytes
Conn close

[majoritasdev]

The line item ID is also not sensitive information - providing all these details, except OAuth tokens which are private, can help someone from Twitter Staff check on their end if need be.

I see. What if you try getting that tweet with GET statuses/show/:id? What do you get?

When and how did you create the tweet? Could you please also post the tweet creation request? You can hide the text message if you want.

Also, take a look at this, maybe it helps: Tweet cannot be found when trying to create a promoted tweet.

Thank you!

[joh-joh]

@majoritasdev
Thank you for your help!
May have been caused by privacy settings.
We will correct settings and try again.
Thank you.

[majoritasdev]

Ok. Let us know! Good luck!