I’m working on making my company’s site more social media-orientated.
One of the major things I would like to incorporate, is a Twitter-powered support desk.
(Ideally) there would be a floating div that could be expanded, with a Twitter feed displaying tweets from the Support user, and tweets from users wanting help. Users would be able to post a tweet from the widget, and the widget would automatically add the #sitesupport (for example) hashtag to the end, so that it would be displayed on the feed. The posting box would automatically add an @mention to the front.
This example may be a better explanation: http://www.jibe.com/jobs/#listings?q=programmer (click the ‘questions?’ badge in the bottom left corner of the page).
I’ve looked around for Wordpress widgets that would accomplish this, but found nothing.
Thanks in advance