Our Tweet button has been working fine in the past, but we noticed a few weeks ago that it is no longer counting. New pages on our site have their counts remaining at 0, while existing pages that have worked before are no longer counting tweets.
The markup we’re using for the tweet button is very basic:Tweet
I have verified that the tweets are getting properly created and show up on Twitter.
I have cleared browser history, and have waited over a week checking the counts to make sure I’m not viewing cached count numbers.
I have also verified that our servers are responding ok to HTTP HEAD requests, here’s an example for one of our pages:
$ curl -I http://www.retailmenot.com/view/macys.com HTTP/1.1 200 OK Content-length: 354246 Content-Type: text/html; charset=utf-8 Date: Fri, 27 Jul 2012 16:07:53 GMT Etag: 4e04945c73996a17ddc0906c350b765b Server: Apache Set-Cookie: ut=17473; expires=Fri, 10-Aug-2012 16:07:53 GMT; path=/ Vary: Accept-Encoding X-Cache: hit 0.039 X-Cache-Key: store:macys.com:ts:1:17513 Connection: keep-alive
Any help with our issue would be appreciated, thanks in advance.