we have a quite rare problem that sometimes our video is not accepted from API when uploading. Most of videos are uploaded ok but it would be still great to know the root of problem.
Affected video example:
“message”: “Not valid video”,
The video is in compliance with all the parametres listed by API docs:
ok Supported video formats: .mp4
ok The maximum file size is 512 MB
ok Duration should be between 0.5 seconds and 140 seconds.
ok Dimensions should be between 32x32 and 1920x1200
ok The 1:3 aspect ratio is the narrowest a video can be. The 3:1 aspect ratio is the widest a video can be.
ok The maximum frame rate is 40 fps
ok Audio should be mono or stereo
Maybe there are some other restrictions to the video format?
Thank you for any answer, hint, advice.