Trying to post .gif ends in Internal Server Error


#1

I tried tweeting the above .gif and got internal server error. Can you help figuring out why?


#2

The file size is over the 3MB limit for images that are attached to Tweets. That would be one reason, although I would have expected to see a more readable message. I’ll pass this along to the Media Platform team to see if there’s anything funny about it.


#3

The system said the file limit was 5MB and when I got it under that it gave me the internal server error.


#4

:frowning: I have the same problem, but my gif is 990KB and still can’t upload it :((


#5

@Mindfield_Games The new file size limit is 5 MB for tweet gifs. It was 3 MB previously. Could you confirm that your gif is 335 x 210 pixels? If possible, please post a url link to your gif file. Posting image to this forum modifies it so I don’t have access to your original gif file.

@CthyllaDsk I replied to your thread. Please could you post a link to your gif file?


#6

This topic was automatically closed after 2 days. New replies are no longer allowed.