We’ve been working hard on our product from the last 9 months. Twitter is an integral part of our app and our life depends on it.
Today our app was suspended. There was no warning whatsoever.
IMO, a warning email should be sent to apps before suspending them. Unless twitter thinks that all the apps are “hobby” apps, sending a warning email makes sense. Just suspending an app without any warnings tends to show that twitter does not really care about the amount of hard work third party developers put into their apps. If an app can be suspended just like that without any warning, how can someone think of developing a business which involves the twitter API?
If you are a developer building on top of the twitter API, think about it. You work hard on your app and one fine day, you wake up and realize twitter has suspended your app. All the hard work is all wiped out in that moment. Would you really like to build a business with such uncertainity?
I just believe it is twitter’s responsibility to warn and give a period of at least 2 to 3 days for an app to confirm to twitter’s guidelines. We deserve at least that much as developers who use the twitter API which in turn contributes towards twitter’s growth.
Can someone from twitter explain why a warning email is not sent to third party apps before suspending them?