The given URL is considered malware


#1

Hi,

My first post! I’ve been developing a web app which utilises the Twitter API (rest and stream) extensively. During development I’ve been using a seemingly randomly generated URL provided by my paas hosting service.

Yesterday I noticed that oath calls are failing, and having inspected the logs I’m seeing the error returned “The given URL is considered malware”.

I’ve done a bit of research and tried to find a way to contact Twitter to help resolve the issue but have hit a bit of a dead end. I’m aware that this forum isn’t the correct place to discuss particular spam/malware issues but I was hoping that someone who has had similar experience might be able to suggest what I do next.

So far I have tried to:

I received an email (I assume this is automated) in response to completing the spam form as follows:

Hello,

Thanks for your report.

In order to make Twitter more secure, we have automations in place that could impact your ability to Tweet certain links. If you’re having issues Tweeting a link, our team will review your request and take appropriate action on the reported URL. You can find more information on this topic in this help center article: https://support.twitter.com/articles/90491

Though we cannot respond to individual reports, the information provided helps us make Twitter better for everyone.

Thanks,

Twitter Support

I’ve tried replying to this email but I received another automated response informing me that the case has been closed.

So I’m still left with a URL that has been blocked for malware which is obviously seriously hindering my development without anywhere to appeal/discuss it. Goes without saying that as far as I’m aware the URL has nothing to do with malware.

Anybody out there who has had a similar experience that can advise?

Many thanks, Matt.


#2

I have the same issue, it was working before maybe 2 weeks ago and now suddenly i got this message “The given URL is considered malware”. Have you figured out on how to fix this?


#3

Follow the instructions in the FAQ pinned post. We are unable to help with this issue on the developer forums.


closed #4