Temporary app creation issue

apps.twitter.com
issues

#1

Hello everyone. Since Jun 18th, some developers have been encountering an issue creating new apps and obtaining API tokens from apps.twitter.com - manifested as constant requests to add a phone number to the account. We are deeply sorry for the frustration that this is causing to our developer community.

Over the weekend the platform team have been investigating the issue. Twitter is a complex system, and in this case the issue appears to be related to latency and cache replication, which causes the system not to notice phone number updates - so you are prompted to add a phone number to your account even if you already have one associated / just added one.

If you are having issues getting past the first step i.e. associating a mobile number with your account, please use the last form option on https://support.twitter.com/forms/platform and a member of our platform operations team will assist you.

We are working on resolving this fully. Some developers may find that trying the app creation step again after a short period of time will enable them to create an app and obtain their tokens. We will update this thread with additional resolution information as we move forward.

We thank you for your patience and understanding while we work on this issue, and apologise for the disruption to your schedules.


Mobile added, but message is still there - "You must add your mobile phone to your Twitter profile before creating an application."
You must add your mobile phone to your Twitter profile before creating an application
Does not allow me to create a new app
Not allowed to create app despite having mobile phone linked
New App Registration Flow
My phone is registered with my account but I can not create apps
Error Creating App to Access Twitter API Keys
Error in creating a new app in Twitter
How to create an app without mobile #
Cannot create new application
How to create an app without mobile #
Twitter not allowing me to create new APP
You must add your mobile phone to your Twitter profile before creating an application
Create app error
Can't Verify Phone Number to use the Apps API
Cannot Create Twitter App
Can't create new application
Unable to create app after adding mobile no
Error You must add your mobile phone to your Twitter profile before creating an application. Please read https://support.twitter.com/articles/110250-adding-your-mobile-number-to-your-account-via-web for more information
Twitter app registration
When creating a new app
#4

Update: the latency issue is continuing at the moment while we work towards resolution.

The following sequence should work for the majority of affected users (mostly those adding a verified number to a profile for the first time):

  • add phone number to user profile
  • wait… some users are reporting this may need to be anything from 2-3 hours, up to 24 hours or so
  • attempt app creation again.

If this is not successful, please use the last form option on https://support.twitter.com/forms/platform and a member of our platform operations team will assist you.

Again, we apologise for the inconvenience this is causing some developers.


Twitter won't allow me to create an application
#5

We believe this latency issue is now resolved. Thank you for your patience.