Tailored audience list stuck on processing


#1

we have 3 lists that have not been hashed but previously it took up to an hour to upload.
Its been more than 2 hours now. am i doing something wrong?
these are normal csv files.


#2

Hey @CedatoTech,

Please ensure that your Audience files are following the Hashing procedures mentioned on this page before creating/updating your Audiences.

Thanks!