Dear Twitter Team,
I am really frustrated today, because of a Twitter anti-bot software or whatever it was that wiped out my entire business by suspending writing access for my app, without any further clarification why or what should I fix/correct to get back on track as soon as possible.
I spent countless, sleepless nights going back and forth with some of your best people to assure my service is not breaking any ToS and I got THIS in return.
All I got is a dull, automated email saying about submitting a ticket on this page (support form) but this form DOES NOT WORK. I repeat, it does not work no matter what browser I try to use.
How is this even possible for the support to be so poor and inefficient in such critical situations? I have no idea.
Please do something! I put trust in your service and had the confidence to do it on behalf of my customers, I need solutions, not problems.