Still can't get email address after whitelisted and setting

andypiper · 2016-06-22T13:27:22.995Z

Has the email address been validated? i.e. when the account was created, did you click on the link in the email you were sent to confirm that address?

anhuijhy · 2016-06-22T15:32:20.885Z

yes i do

andypiper · 2016-06-22T16:04:55.664Z

Are you using Twitter Kit in Fabric, or is this using the Social framework?

anhuijhy · 2016-06-22T16:06:17.735Z

using Twitter Kit in Fabric

anhuijhy · 2016-06-22T16:16:34.344Z

so how i can do ?

anhuijhy · 2016-06-22T16:16:57.715Z

using Twitter Kit in Fabric

andypiper · 2016-06-22T16:24:34.758Z

(moving to the Twitter Kit category)

bonnell · 2016-06-22T16:41:19.301Z

@anhuijhy I’m happy to dig into this more. Can you share your Twitter Consumer key over email to support(at)fabric(dot)io and reference this thread?

anhuijhy · 2016-06-22T16:48:48.009Z

ok wait few moments

anhuijhy · 2016-06-22T17:03:58.006Z

dear bonnell
i have sent email to you.Please help !It’s middle night now in China. hahahah.

colinmcd94 · 2016-07-10T07:33:10.974Z

Hi Michael,

I’m running against this exact problem: getting a “This user does not have an email address” error when using requestEmailForCurrentUser with TwitterKit on iOS. I’ve also already been whitelisted (though I did change an OAuth redirect URL…not sure if that’s relevant. Has there been any resolution to this?

Colin

bonnell · 2016-07-11T14:22:56.836Z

Hey @colinmcd94,

Is this happening for all users or only a select few?

-Mike

colinmcd94 · 2016-07-11T19:10:46.620Z

Thanks for following up. I’ve since trying this on a couple of my friends’ devices and it seems to work fine. I’m still having trouble with my own account – I definitely signed up with an email address and I’ve verified the email and everything, but it’s still not working. Though if it works most of the time I suppose that’s good enough

colinmcd94 · 2016-07-11T19:21:39.882Z

Interestingly enough I had the exact same problem with the Facebook API when trying to retrieve emails…I might be cursed.

bonnell · 2016-07-11T20:19:39.371Z

It is a bit strange @colinmcd94, but if you see this happen more often please let me know.

LukaszKasperek · 2017-05-24T09:33:38.205Z

Hi @bonnell,
I’m struggling currently with similar problem. I’m using requestEmailForCurrentUser: method as well. The user account I’m testing on has an approved email address.
I’ve also noticed, that when I log in to twitter user account I’m testing on and go to settings -> apps, multiple instances of my app are created. One of them says “Has access to your email address”, but I haven’t managed to retrieve user’s email address even one time.
We also have Android app and it works there, but each time they get web view with request for user’s email.

bonnell · 2017-05-24T14:46:39.990Z

Hey @LukaszKasperek,

Unfortunately, due to the acquisition of Fabric from Google, I’m no longer able to help on Twitter specific questions.

LukaszKasperek · 2017-05-24T15:34:39.387Z

@bonnell Sure. I understand. Thanks for the answer.
Is there any place I could direct such issues right now?

bonnell · 2017-05-24T15:45:40.202Z

You’re in the correct spot!

andypiper · 2017-05-24T15:46:56.980Z

This is the correct location to ask Twitter Kit questions.

I’d recommend making sure that you’re using the correct access token. It sounds like maybe you’re using one that does not have that permission. One way to confirm would be to revoke access to all of the tokens in the account settings, and then to re-authenticate and use the new tokens.