#1

Hi! I am trying to caption a promoted post with an .srt file. I immediately received an error message. I have been able to get some .srt files to upload, but the ones that will not upload are in the proper format. I am going through Media Studio and already tried the old restart the computer, log out of the account, clear the cache, and steal your friend’s computer as remedies and nothing worked.

I was wondering if there is something I can change about the file or my settings in order to upload captions.

Thanks!

#2

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