Small Analytics Jobs Still Taking More Than an Hour to Complete


#1

Hello,

It was requested in my original post (Analytics Jobs Taking a Long Time to Complete
) to start a new thread if we keep seeing analytics jobs taking a long time.

We are still seeing jobs taking longer than an hour (We timeout after 120 retries at a 30 second cadence) so once again we are not sure exactly how long the jobs are taking or wether they are even finishing.

Below is a screen grab of the last 60 hours from rollbar showing when we are seeing timeouts (EST). If you need any other information please let me know.

Thanks for your continued help in solving this matter.

Best,
Tom Boilard


#2

@tboilard: Are you still seeing issues with the analytics jobs?


#3

Hi Juan,

Things are better. We are going for longer periods without timeouts but
they are still happening as you can see from the included graph. Here is a
snapshot of the errors over the last 60 hours.

Thanks for your continued help with this.

Best,
Tom Boilard


#4

@juanshishido

Hi Juan,

Things are looking better. We have not experienced timeouts in the last two
days.

I will keep you posted. Thanks again for your help.

Best,
Tom Boilard


#5

Great! Thanks, @tboilard!


#6

Hi @juanshishido,

Just thought I would keep you posted. There have been no timeouts in the last 60 hours.

Thanks again for your help.

Best,
Tom Boilard


#7

We appreciate the follow up, @tboilard!