Scoped_timeline endpoint - "User [user id] was not found" error


Hi Guys,

I’m trying to paginate through the scoped_timeline endpoint for a certain account and I keep getting this error:
{u’errors’: [{u’message’: u’User [user id] was not found’, u’code’: u’NOT_FOUND’}]
( [user id] = some user id, always the same one e.g: 1234567)

the pagination works for 3 calls then fails on the 4th (always on the same cursor)
Other accounts work just fine.

General call details:
url :[account_id]/scoped_timeline
params: {‘count’: 1000, ‘cursor’: [cursor_id]}

Any thoughts on why this happens and how to fix it?



error code: 403


Thanks for the message, @Or_Rivery.

Could you please share the account ID? See our Guidelines for Reporting Issues for more details on including the account ID in your inquiry.


Yes off course,
After reading the guidelines I realize I was a bit overprotective with that information.
the account id is: 18ce54odpk1


Any new info regarding this issue?


Thanks for the follow up, @Or_Rivery. We been able to reproduce this and are starting to look into what the issue might be. We’ll update this thread once we know more.


That’s great,
Looking forward to your input @juanshishido


Hi @juanshishido
Any updates?


@Or_Rivery: We’re working on a fix. We’ll let you know once it’s been deployed.


We also started experiencing this issue this week. Our AccountId is u0488


@Or_Rivery: The fix for this is now in production. Thanks again for taking the time to report the issue.


That’s great.


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