Scoped_timeline don't return all tweets for some account

[damir_mv]

Using the following endpoint I cannot retrieve any tweets that created after 15.05.2018:
https://ads-api.twitter.com/4/accounts/18ce544kwvr/scoped_timeline
Begin of response
{
“data”: [
{
“created_at”: “Tue May 15 17:10:06 +0000 2018”,
“id”: 996437580068655104,
“id_str”: “996437580068655104”,
“text”: “Con tu compra anticipada de #HanSolo en XD, D-BOX o Comfort online, participás del concurso para ganar una remera d… https://t.co/pcgT3NNYvF”,
“truncated”: true,
“entities”: {
“hashtags”: [
{
“text”: “HanSolo”,
“indices”: [
28,
36
]
}
],
“symbols”: [],
“user_mentions”: [],
“urls”: [
{
“url”: “https://t.co/pcgT3NNYvF”,
“expanded_url”: “https://twitter.com/i/web/status/996437580068655104”,
“display_url”: “twitter.com/i/web/status/9…”,
“indices”: [
117,
140
]
}
]
},

For other accounts, it’s work well.
What’s wrong with this account (18ce544kwvr)?
Is this a bug? Can you please help me with this?

[juanshishido]

How many Tweets are you able to retrieve? Are you getting an error?

[damir_mv]

No, any errors. We retrieve tweets from Aug 2017 to May 2018, it’s about 3443 tweets.

[juanshishido]

Thanks for the information. See the bottom of this post.

[damir_mv]

Thanks. But we already review topic that you shared. Problem is that via this endpoint https://developer.twitter.com/en/docs/tweets/timelines/api-reference/get-statuses-user_timeline
we get all tweets till nowadays.

Meantime scoped_timline returns tweets no later than 15/05/2018!!!

Account was activated long tima ago. This information for problem account:

{
    "request": {
        "params": {}
    },
    "next_cursor": null,
    "data": [
        {
            "name": "Cinemark Argentina",
            "business_name": null,
            "timezone": "America/Argentina/Buenos_Aires",
            "timezone_switch_at": "2016-02-26T03:00:00Z",
            "id": "18ce544kwvr",
            "created_at": "2015-09-05T18:12:56Z",
            "salt": "2329f13945be1a093a343e2e16c40fa6",
            "updated_at": "2016-02-27T13:54:58Z",
            "industry_type": null,
            "business_id": null,
            "approval_status": "ACCEPTED",
            "deleted": false
        }
    ]
}

Sreen from dashbord UI

We don’t have any idea what wrong with account?

[damir_mv]

@juanshishido can you please review my comment above and investigate this issue!

[juanshishido]

Thanks for the clarification, @damir_mv.

I see what you mean. Tweets created after 2018-05-15 are not being returned in the Scoped Timeline endpoint even though Tweets have been created as recently as today.

We will look into this and get back to you. It may take some time.

[system]

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