Same promoted tweet rejected in a line item but accepted in 2 others

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#1

Hi,

We have a campaign with 3 line items. The 3 line items have the same tweet/website card. The only difference is the targeting.

The issue is that one promoted tweet attached to one line time is REJECTED. We have one promoted tweet per line item. The 2 other promoted tweets attached to the 2 other line items are ACCEPTED.

Could you please help us understand why one out of 3 promoted tweets has its approval status rejected by the API? If anything violate Twitter’s Ads policy shouldn’t the 3 promoted tweets get rejected?

In any case, we verified that both of the tweet and the image don’t violate Twitter’s Ads policy.

I removed the tweet id on purpose in the promoted tweet details below. The account id is “gifgbq” and the campaign id is “4rfoi”.

The rejected promoted tweet:
{
“approval_status”: “REJECTED”,
“created_at”: “2016-04-14T16:38:18Z”,
“deleted”: false,
“display_properties”: [],
“id”: “rdxxa”,
“line_item_id”: “4xlsr”,
“paused”: false,
“tweet_id”: “***”,
“updated_at”: “2016-04-14T16:38:18Z”
}

The accepted promoted tweets:
{
“approval_status”: “ACCEPTED”,
“created_at”: “2016-04-14T16:37:56Z”,
“deleted”: false,
“display_properties”: [],
“id”: “rdxx3”,
“line_item_id”: “4xlsk”,
“paused”: false,
“tweet_id”: “***”,
“updated_at”: “2016-04-14T16:37:57Z”
}

    {
        "approval_status": "ACCEPTED",
        "created_at": "2016-04-14T16:37:59Z",
        "deleted": false,
        "display_properties": [],
        "id": "rdxx5",
        "line_item_id": "4xlsm",
        "paused": false,
        "tweet_id": "***",
        "updated_at": "2016-04-14T16:37:59Z"
    }

Thanks,
Elie