#1

Hi, we are integrated Twitter ads and Got 10 tokens for testing, we want to revoke access to previously connected users (test accounts), but there is no simple solution to do it, we tried to invalidate token and regenerate consumer keys.

Is there a way to do this please ?

Errors:

{"errors":[{"code":32,"message":"Could not authenticate you."}]}" when getting temporary credentials.
1 Like
#2

Hello,

Thanks for reaching out. Do you have the AppID? Also, can I verify that you are using this endpoint POST oauth/invalidate_token?

Can you also confirm that you are using the actual credentials to perform the API call to revoke access?

#3

Hello @jaredtcy ,
Thank you for helping,
Yes I used that endpoint to invalidate token, I tested it before and after to make sure it worked.

AppID

20259493

#4

Hello,

Using that API should allow you to revoke access to the tokens that are connected to the users.

#5

Hell,
Just to clarify:
Token is invalided using the endpoint and the access is run revoked. But when i try to reconnect with the same user i get that error Could not authenticate you when getting temporary credentials

#6

Hello,

So you tried reconnecting to the same user but with a different access token? So can I confirm the revoking access to the connected users has been completed? For now, you want to use the new token to re-authenticate another user?

#7

Hey @jaredtcy
Thanks a lot for the following. After reviewing my integration it turned out I had a mix between OAuth2 and OAuth1 the error message make same like something related to temporary access. The issue I’m having is fixed. Thanks again :pray:

#8

Hi all,

I was wondering if someone has a similar experience. I have had no access to my Twitter account since, during the night in my home time zone, I received an email that my Twitter account password had changed. I received a second email, with a similar notification and update that the email address linked to my account had been changed.

I have contacted the Twitter Help centre and had ticket numbers issued, followed by information on logging in and changing passwords. I have recontacted Twitter through the Help centre. Twitter didn’t reply to my email within four months of the date, in February 2021. They had ignored a total of 4 emails!

I have recontacted Twitter using the Help centre in early 2022. The same process followed, with ticket numbers and then information on logging in. In August, I have contacted Twitter over the last three weeks. I have gone through the help portal, sent the email addresses associated with the account and received replies, with log in instructions and emails closing the issue.

I have created another account on Twitter and this has not helped me to access my original account.

I am now frustrated and with no option but to look to more expert users to help me understand, why, after 18 months, many contacts to Twitter have not given me access to my account.

I look forward to hearing from you all.

#9

Dear Twitter forums,

I am just posting to update that after waiting, today I have sent another ticket, following up on my request of a few weeks ago… It has been linked to my original ticket, but still I do not have access to my account.