REST api hangs (curl timeout)

rest

#1

Hey there,

I think my server ip was blacklisted for some reason (probably due to a cron fetching tweets which has run twice the same time).
The same request locally works fine, on my server hangs in a timeout.
The server is dedicated and it is hosting a company tool to monitor competitors tweets.
What can I do now in order to have my server ip unblacklisted?

Here is the traceroute if ever needed:
[root@web ~]# traceroute api.twitter.com
traceroute to api.twitter.com (199.16.156.40), 30 hops max, 60 byte packets
1 ae4-358.RT.IRX.VIE.AT.retn.net (87.245.246.217) 0.522 ms 0.480 ms 0.463 ms
2 ae4-2.RT.EQX.FKT.DE.retn.net (87.245.233.165) 11.565 ms 11.554 ms 11.539 ms
3 cr2-fra1.twttr.com (80.81.194.21) 11.707 ms 11.693 ms 11.676 ms
4 ae65.atl1-er2.twttr.com (192.133.76.19) 128.495 ms ae53.atl1-er1.net.twttr.net (199.16.159.75) 122.565 ms 119.335 ms
5 199.16.156.40 (199.16.156.40) 123.887 ms 117.795 ms 120.468 ms


Some of twiter api had field
#2

Raise a support ticket on the Platform Support page.